Terms & Conditions

Last Updated: September 11, 2026 Welcome to PrimeBox Cloud Storage ("PrimeBox", "we", "us", or "our"). These Terms & Conditions ("Terms") govern your access to and use of the PrimeBox Cloud Storage mobile application, website, and related services (collectively, the "Service"). By downloading, installing, accessing, or using PrimeBox Cloud Storage, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use the Service. 1. About PrimeBox Cloud Storage PrimeBox Cloud Storage is a cloud storage service that allows users to upload, store, manage, access, organize, and, where supported, share their digital files through the Service. The features available to you may vary depending on your account, subscription, storage plan, device, operating system, or other technical limitations. 2. Eligibility You must be legally permitted to use the Service under the laws applicable to you. If you are under the minimum age required by applicable law to independently use online services, you should use PrimeBox only with the involvement and permission of a parent or legal guardian where required. 3. User Account Some features may require you to create an account. You are responsible for: Providing accurate information when creating your account. Keeping your login credentials secure. Maintaining the security of your device and account. All activity carried out through your account, except where caused by circumstances outside your reasonable control. You should immediately contact us if you believe that your account has been accessed without authorization. 4. Storage and Files PrimeBox allows you to store digital content on our cloud infrastructure. You retain ownership of the files and content that you upload, subject to the rights necessary for us to provide the Service. By uploading content, you represent that: You have the necessary rights or permissions to upload and store the content. Your content does not violate applicable laws. Your content does not infringe another person's intellectual property, privacy, or other legal rights. You are responsible for maintaining appropriate backups of important files. Although we take reasonable measures to maintain the availability and integrity of stored data, we do not guarantee that your files will never be lost, corrupted, damaged, or become temporarily unavailable. 5. Prohibited Use You must not use PrimeBox to: Upload, store, distribute, or share unlawful content. Infringe copyrights, trademarks, patents, or other intellectual property rights. Upload malware, viruses, ransomware, or other harmful software. Attempt to gain unauthorized access to PrimeBox or another user's account. Interfere with or disrupt the operation or security of the Service. Attempt to bypass storage limits, security controls, authentication systems, or other technical restrictions. Use the Service for fraudulent, abusive, or harmful activities. Use the Service in violation of applicable laws or regulations. We reserve the right to investigate suspected violations and take appropriate action. 6. Content Removal and Account Suspension We may restrict, suspend, or terminate access to the Service if we reasonably believe that: You have violated these Terms. Your use of the Service creates a security or operational risk. Your account is being used for unlawful or abusive activity. We are required to do so by law or a valid legal process. Where reasonably possible and appropriate, we may provide notice before taking action. 7. Service Availability We aim to keep PrimeBox available and reliable, but we do not guarantee uninterrupted or error-free operation. The Service may occasionally be unavailable because of: Maintenance or upgrades. Server or infrastructure problems. Network failures. Security incidents. Third-party service failures. Events beyond our reasonable control. 8. Updates and Changes We may modify, update, improve, or discontinue parts of the Service from time to time. We may also release updates to the PrimeBox application. You are responsible for keeping the application updated where necessary for continued access to features and security improvements. 9. Intellectual Property The PrimeBox name, branding, logo, application, software, design, interface, and other materials provided by us are owned by or licensed to us and are protected by applicable intellectual property laws. Except as expressly permitted by us or applicable law, you may not copy, modify, distribute, reverse engineer, sell, or commercially exploit any part of the Service. 10. Third-Party Services PrimeBox may use third-party services or infrastructure providers to operate certain parts of the Service. Your use of third-party services may also be subject to the terms and privacy policies of those providers. 11. Subscriptions and Paid Features If PrimeBox offers paid storage plans or subscriptions, the applicable price, billing period, renewal terms, and features will be presented to you before purchase. Where purchases are processed through Google Play, payments, billing, cancellation, and refunds may also be governed by Google Play's applicable policies and terms. 12. Account Deletion You may request deletion of your PrimeBox account where this functionality is available. Account deletion may result in the permanent deletion of files and other account-associated information. You should download or back up any information you wish to keep before deleting your account. Certain information may need to be retained where required by law, for legitimate security purposes, or to resolve disputes. 13. Disclaimer To the maximum extent permitted by applicable law, PrimeBox is provided on an "as is" and "as available" basis. We do not guarantee that: The Service will always be available. The Service will be completely error-free. Files will always be available without interruption. The Service will meet every individual requirement. Nothing in these Terms excludes any rights or protections that cannot legally be excluded under applicable law. 14. Limitation of Liability To the maximum extent permitted by applicable law, PrimeBox and its operators shall not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of the Service. You are responsible for maintaining backups of important data. Nothing in these Terms limits liability where such limitation is prohibited by applicable law. 15. Changes to These Terms We may update these Terms from time to time. When we make material changes, we may provide notice through the application, website, or other reasonable means. Your continued use of PrimeBox after updated Terms become effective means that you accept the revised Terms. 16. Governing Law These Terms shall be governed by and interpreted in accordance with the laws applicable to the operation of PrimeBox and the jurisdiction in which its operator is established, subject to any mandatory consumer protections applicable to you. 17. Contact Us If you have questions, complaints, or requests regarding these Terms, please contact us: App Name: PrimeBox Cloud Storage Email: info@primeboxapp.in Website: primeboxapp.in By using PrimeBox Cloud Storage, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.