Privacy Policy

Last Updated: September 11, 2026 This Privacy Policy explains how PrimeBox Cloud Storage ("PrimeBox", "we", "us", or "our") collects, uses, stores, shares, and protects information when you use our mobile application, website, and related services (collectively, the "Service"). We respect your privacy and are committed to handling your information responsibly. By using PrimeBox, you acknowledge the practices described in this Privacy Policy. 1. Information We Collect The information we collect depends on how you use PrimeBox and which features you access. 1.1 Account Information When you create or use an account, we may collect information such as: Name or display name. Email address. Account credentials or authentication information. Profile information that you choose to provide. 1.2 Files and Content If you use PrimeBox to upload or store files, we process the files and associated information necessary to provide cloud storage functionality. This may include: Uploaded files. File names. File types. File sizes. Folder information. Upload and modification information. Sharing or access settings. We use this information to provide storage, synchronization, organization, retrieval, and sharing features. 1.3 Device and Technical Information Depending on the features you use and the permissions granted to the application, we may collect technical information such as: Device type and model. Operating system and version. Application version. IP address. Device identifiers or similar technical identifiers. Crash reports and diagnostic information. Network and connectivity information. We use technical information to operate, secure, maintain, troubleshoot, and improve the Service. 1.4 Usage Information We may collect information about how you interact with PrimeBox, such as: Features used. Login activity. Upload and download activity. Storage usage. Error information. Performance information. 2. Permissions PrimeBox may request access to certain device permissions when necessary for specific features. For example, the application may request access to: Photos or media. Files and documents. Notifications. Camera or other device features, if a feature requires them. We request permissions only when reasonably necessary for the relevant functionality. You can manage permissions through your device settings. 3. How We Use Information We may use collected information to: Create and manage your account. Provide cloud storage services. Upload, download, synchronize, and manage files. Process file sharing and access requests. Provide customer support. Authenticate users. Maintain and secure the Service. Detect and prevent fraud, abuse, and security threats. Diagnose technical problems. Improve application performance and features. Communicate with you about your account or the Service. Comply with applicable legal obligations. We do not use your personal information for purposes incompatible with this Privacy Policy unless permitted or required by applicable law. 4. How We Share Information We may share information with service providers that help us operate PrimeBox, such as providers of: Cloud hosting and storage infrastructure. Authentication services. Analytics and crash reporting. Security services. Customer support. Payment processing, where applicable. These providers are permitted to process information only as necessary to provide services to us or as otherwise permitted by law. We may also disclose information: When required by applicable law or legal process. To protect the rights, safety, and security of PrimeBox, our users, or others. To investigate fraud, abuse, or security incidents. In connection with a merger, acquisition, restructuring, financing, or sale of assets, subject to applicable law. We do not sell your personal information for money. 5. File Privacy Files stored through PrimeBox are processed as necessary to provide the storage features you request. If you choose to share a file or folder with another person, information associated with that shared content may become accessible to the people you authorize. You should not upload highly sensitive information unless you understand the risks associated with storing it online. 6. Data Security We use reasonable technical and organizational measures designed to protect information against unauthorized access, alteration, disclosure, or destruction. However, no internet-based service can guarantee absolute security. You are also responsible for protecting your account credentials and device. 7. Data Retention We retain personal information and stored files for as long as reasonably necessary to provide the Service, maintain your account, comply with legal obligations, resolve disputes, enforce agreements, and protect our legitimate interests. When you delete your account or content, deletion may occur according to our technical processes and applicable legal requirements. Some information may remain in backups for a limited period before being securely deleted or overwritten. 8. Children's Privacy PrimeBox is not intended to knowingly collect personal information from children in circumstances where such collection is prohibited by applicable law. If you believe that a child has provided personal information to us without appropriate authorization, please contact us so that we can review the situation and take appropriate action. 9. International Data Transfers Depending on the infrastructure and service providers used by PrimeBox, your information may be processed or stored in countries other than the country where you live. Where required by applicable law, we will use appropriate safeguards for international data transfers. 10. Your Privacy Rights Depending on your location and applicable law, you may have rights relating to your personal information, which may include: Requesting access to personal information. Requesting correction of inaccurate information. Requesting deletion of certain information. Requesting restriction of certain processing. Objecting to certain processing. Requesting a copy of certain information. Withdrawing consent where processing is based on consent. To exercise applicable rights, contact us using the information provided below. We may need to verify your identity before completing certain requests. 11. Account and Data Deletion You may request deletion of your PrimeBox account and associated personal information where applicable. Please note that deleting your account may permanently delete your stored files and other account information. Information that we are legally required to retain, or information that is reasonably necessary for security, fraud prevention, dispute resolution, or legal compliance, may be retained for the required period. 12. Advertising and Analytics If PrimeBox uses advertising or analytics services, those services may process certain technical or usage information according to their respective privacy policies. Any advertising, analytics, or tracking technologies actually used by the application should be disclosed accurately in the Google Play Data Safety section and in this Privacy Policy. 13. Third-Party Links and Services PrimeBox may contain links to or integrations with third-party websites or services. We are not responsible for the privacy practices of third-party services that we do not control. We recommend reviewing the privacy policy of any third-party service you choose to use. 14. Changes to This Privacy Policy We may update this Privacy Policy when our services, technology, legal requirements, or data practices change. When appropriate, we may notify users through the application, website, or other reasonable means. The updated Privacy Policy will include a revised "Last Updated" date. 15. Contact Us If you have questions about this Privacy Policy or want to exercise a privacy right, contact us: App Name: PrimeBox Cloud Storage Email: info@primeboxapp.in Website: primeboxapp.in By using PrimeBox Cloud Storage, you acknowledge that you have read and understood this Privacy Policy.